RETAILS DIRECT – YOUR ONLINE STORE
Retails Direct is one of the few online stores which have brought to its customers products of topmost brands straight from the manufacturers themselves. After almost two quarters it has under its roof more than 50 brands in product categories ranging right from consumer durables to books and jewellery.

Retails Direct has already earned its name as a ‘Your Online Store’, by providing best product deals in its combo offers, apart from peerless pre and post-purchase services.

It is an online store, leveraging consumers to buy products from topmost brands at prices lower than any store on the web.

Retails Direct has established itself as not only a shopping portal but also a point of consumer information to further simplify the consumer’s search for its commodity. Product search by category, products reviews and shoppers’ experience along with the feature to compare the same products from different brands is what has made this venture a phenomenal success in its industry vertical.

RD COINS (Retails Direct Coins) :
Each User registered with the website may be awarded rewards points that is RETAILS DIRECT COINS based on particular activities of the user such as registration, participation in forums, submission of information, purchase of products, etc. The rewards points are accumulated to each user's account. Shopper can redeem RD Coins while shopping on the site. At Retails Direct, all members can earn RD Coins through our unique reward point system. Starting from Registration and Blogging to product purchase and contest participation, they get rewarded with RD coinss, which can be redeemed fully or partially for further purchase on retails direct site!

GROUP BARGAINS
Group Bargains: As the name suggests, Cafe Retail will set a target of a particular number of people required to form a group to share the discount set for that product deal. For example, if the target is to form a group of 10 shoppers, which if formed will get a discount of say 20% on a product, chosen for this deal. The slabs for discounts will vary according to the change in number of people in that particular group.

CAFE RETAIL
Café Retail helps shoppers/ members connect with each other with greater ease and feasibility. More so, these features (Group Bargains / Video/Picture Gallery (sharing photos and videos) / Shoppers Blog (blogging) are some elements which help bettering customers' buying experience by drawing inputs from them straight away. Furthermore, Retails Direct intends to reward its members for doing so. The idea is to have shoppers/buyers themselves speak about what they want, when and how. Café Retail encompasses myriad features as mentioned below :

• Shoppers Blog (Blogging - Share your shopping experience)
• Shoppers Forum (Questions & Answers)
• Group bargain ( Join or create bargain groups to avail desired products at discounts)
• RD Coins (Earn and Redeem Reward Point System)
• Video/Picture Gallery
• Contest (Participate and demand contests to win products)
• Shoppers Live Chat (Voice & Video Chat - Find other shoppers online)
• My Profile (User Profile)

These astounding features are the newest innovations designed to enhance a shopper’s buying experience.

SHOP-BLOG
‘Shop-Blog’ is a bustling platform which showcases product ratings, reviews and blogs, marked and written by shoppers themselves. This attribute also allow people to earn reward points in the form of RD Coins (Retails Direct Coins) which you can redeem while shopping on the site.

The concept of shopping portals encouraging members to rate and review products is not new to the e-commerce industry but getting rewards for doing so is a concept never ever sold in the market so far. The intent behind this is to help buyers vocalize honest perceptions about the brands they buy- products in particular, share ideas, exchange opinions and carve their own space which allows them to speak and most importantly get heard by their counterparts.

SHOPPERS FORUM
Café Retail includes ‘Shoppers Forum’ – a forum where people can openly register and share their product as well as brand experiences and also seek answers for the technical bottlenecks they confront while transacting. It is a ‘One for all and all for one’ pulpit for the shopping fraternity to voice their honest reactions, good and bad! It is 'An Exclusive shopper's forum.'

VIDEO/PICTURE GALLERY
VIDEO/PICTURE GALLERY is dynamic photo/video-sharing feature at Café Retail which will help people vault their reach with many others through PICTURES and videos.

In a world where people are going digital by the minute and are seeking social networks to get connected, *VIDEO/PICTURE GALLERY* serves as a brilliant interface for online shoppers to meet their counterparts,manage the way their video/picture gallery looks and share it with their friends. Uploading Videos and Pictures of their favorite products naturally earns reward points for the members.

CONTESTS/POLLS
Café Retail brings an amazing opportunity for its members to win their favorite products for FREE from its site through CONTESTS instead of purchasing them all the time. ‘CONTESTS’ enlists a vast array of interesting quizzes,review and puzzles for shopping fraternity to participate and win their desired products, for FREE. Its also encompasses an option of rewarding its members with points such as RD COINS which can be redeemed against various product offers on Retails Direct.

VOICE VIDEO CHAT
This specialized attribute gives the shoppers a leverage to connect with their buddies and build business networks as well, simply from their desks. So what’s new? We can do this through text, voice as well as video chat. Whoa!! Shopping was never so much fun earlier! Well, there’s still more!

MY ACCOUNT
In My Account you can:

• Update your personal information and contact details
• Check your Order Details and Transaction History,
• Add your favorite product to your Wishlist for future purchases and
• Check your RD coins earning and redemption value.

Login/Account Setting (Registration, Member ID, Password, and Sign-in issues)

1. How do I register?
2. I forgot my username/password. How do I retrieve it?
3. I want to change my password.
4. I want to modify my registered information.
5. Why am I not being able to sign in?
6. Why should I sign out?
7. How do I contact Retails Direct?

How do I register?
Dear customer to save you from hassel free shopping experience Retails Direct provides you the facility of shop first and register later. However, registering with retailsdirect.com is absolutely free and is an easy, three step process:

• Click on "Register Now" link, available at the top right corner of every page.
• Specify your username, password and unique e-mail address
• Provide your Basic Information and submit

An email will be sent to your email address with an authentication code which has to be authenticated from your end. You can start using the features/services of retailsdirect.com

Approved users can continue using the same username and password everytime they visit Retailsdirect.com

I forgot my username/password. How do I retrieve it?
Click on "Forgot Password". Enter the E-mail ID that you had provided at the time of registration and you will shortly receive an email with your User Name and Password.

I want to change my password.
To change your password, please take the following steps:

• Sign in at retailsdirect.com
• Go to "My Account" and then click on "Change Password" link.
• Enter your current password in "Current Password" and then enter and re-enter your new password.
• Submit.

I want to modify my registered information.
To modify your registered member information (i.e., registered company name, email address, etc.) please take the following steps:

• Sign in at retailsdirect.com
• Go to "My Account" and then click on "My Details" link.
• Change your registered information.
• Submit when done.

Why am I not being able to sign in?
Make sure you have entered member ID and password correctly.

If you do not remember your correct member ID and password, click forgot password and enter the E-mail ID that you had provided at the time of registration and you will shortly receive an email with your User Name and Password.

Why should I sign out?
It is advisable to sign out when you finish surfing the site. This is to protect the confidentiality of your ID and password in case you use a shared computer.

How do I contact Retails Direct?
You can contact Retails Direct via Email customercare@retailsdirect.com or the Customer support number 0120-6665148.